Insurance & Safety at Plaistow House Clearance

At Plaistow House Clearance we put safety and protection first. As a trusted insured rubbish company, our commitment is to provide a secure, compliant service for every clearance, whether domestic or commercial. Public protection and responsible waste handling form the bedrock of our operations. We maintain a robust insurance framework and a proactive safety culture so clients can be confident that every clearance is covered by professional standards.

Comprehensive Public Liability Coverage

Our public liability insurance ensures that any accidental damage to third-party property or injury sustained during clearance work is covered. We are more than an ordinary insured waste company — our policies are designed to protect homeowners, tenants and neighbouring properties from unforeseen incidents. The insurance policy covers accidental breakage, property damage and third-party injury, and is integrated into our quoting and operations process to reassure clients before any job begins.

We always explain the scope of our insurance in clear terms: what is covered, any limitations, and how claims are handled. As an insured rubbish removal company, we keep records of policy numbers and renewal dates and review coverage to reflect the scale and type of jobs we undertake. This means working with us gives you the assurance of financial protection and professional accountability.

Staff Training and Competence

Every member of our team receives continuous training in safe waste handling, manual handling techniques, and the correct procedures for handling hazardous items. Training includes classroom instruction and practical, on-site mentoring, ensuring that staff are competent and confident. We operate as an insured waste removal firm with well-documented training records and regular refresher courses so our workforce remains compliant with current safety standards.

Our induction programme covers:

• Manual handling and lifting procedures to prevent injury
• Identification and segregation of hazardous materials
• Safe use of tools and equipment during clearances
• Emergency procedures and first aid basics
• Customer interaction and site protection techniques

Personal protective equipment (PPE) is non-negotiable on every job. We provide fully compliant PPE to all operatives, including gloves, safety boots, hi-vis clothing, eye protection and respiratory masks where required. As an insured junk removal company, we ensure PPE is appropriate to the task and that staff know how to use and maintain it correctly. Regular checks make sure equipment is intact and replaced promptly if damaged.

Our standard PPE checklist includes:

• Heavy-duty gloves for general handling and protection against sharp objects
• Steel-toe safety boots to protect from falling items
• Hi-visibility vests for roadside or multi-user building work
• Safety goggles and face protection where dust or debris is present
• FFP2/FFP3 masks for dust, mould or suspected asbestos-containing material

Risk assessment is central to how we work as a leading insured waste clearance company. Before any clearance starts our team performs a documented site survey to identify hazards, access limitations, load-bearing issues and the presence of chemicals or sharps. This assessment informs the method statement for the job, specifying the number of operatives, equipment needed and any traffic management or neighbour protection measures. The outcome is communicated to clients and retained on file for insurance and audit purposes.

Our step-by-step risk assessment process:

1. Initial remote review from photographs or client information
2. On-site hazard identification and photographic recording
3. Evaluation of potential risks to people, property, and environment
4. Creation of a mitigation plan and method statement
5. Implementation of controls and continual monitoring during the clearance
6. Post-job review and update to our risk register